Terms and Conditions

‍Effective Date: June 1st, 2025

Welcome to the website of BraveHeart Therapy ("BraveHeart", "we", "us", or "our"). The following Terms and Conditions ("Terms") govern your access to and use of our website located at braveheartpsych.com (the "Site").

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use this Site.

‍Not Medical or Emergency Services
‍BraveHeart provides psychotherapy and mental health counseling services within the scope of professional licensure in the states of New York and California.

‍This Site is for informational and educational purposes only.
It is not a substitute for medical, psychiatric, or psychological diagnosis, advice, or treatment.In case of an emergency, please call 911 or go to the nearest emergency room.

‍Eligibility
‍By using this Site, you confirm that you are at least 18 years of age and legally able to consent to these Terms. Services are only available to clients physically located in New York or California at the time of session.

‍Telehealth Services
‍If you engage in therapy services through this Site, such services may be provided via telehealth and are subject to state licensing laws. By booking a session, you confirm you are located in a state where BraveHeart is licensed to practice (currently NY and CA).

‍No Therapist-Client Relationship by Use of Site
‍Use of this Site does not establish a therapist-client relationship. A formal therapeutic relationship is only established upon the completion of intake paperwork, informed consent, and mutual agreement to begin services.

Confidentiality and Privacy
‍All therapeutic services are subject to HIPAA and applicable privacy laws. Please review our Privacy Policy for how your data is handled. However, this Site itself may collect non-confidential, anonymized data for analytics and marketing purposes.Do not use contact forms or email to share sensitive information.

‍Payments and Cancellations
‍If you schedule and pay for therapy sessions through the Site, you agree to the payment terms disclosed at the time of booking. Missed appointments or cancellations with less than 24 hours’ notice may be subject to a fee.

‍Intellectual Property
‍All content on the Site, including text, graphics, logos, and images, is the property of BraveHeart or licensed to us. You may not copy, reproduce, or distribute any part of the Site without written permission.

‍User Conduct
‍You agree not to:
- Use the Site for unlawful purposes
- Attempt to gain unauthorized access to protected areas
- Transmit harmful or malicious code

‍Third-Party Links
‍This Site may contain links to third-party websites. BraveHeart is not responsible for the content or practices of such sites.

‍Limitation of Liability
‍To the fullest extent permitted by law, BraveHeart disclaims all liability for any damages arising from your use of the Site or reliance on its content.

‍Jurisdiction
‍These Terms are governed by the laws of the State of New York, without regard to conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in New York County, NY.

‍ModificationsWe may update these Terms from time to time. Your continued use of the Site constitutes acceptance of any modifications.

‍Contact InformationIf you have any questions regarding these Terms, please contact:

‍BraveHeart Therapy
Email: vanessa@braveheartpsych.com


Privacy Policy
‍
‍Effective Date: June 1st, 2025

BraveHeart Therapy ("BraveHeart", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, [insert URL] (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information.By using this Site, you agree to the terms of this Privacy Policy.

‍Who We Are
‍BraveHeart is a therapy practice offering mental health services in New York and California. This Site is intended to provide information about our services and offer a way to connect with us for potential therapy sessions.

‍Information We Collect
‍We may collect the following types of information:

‍Personal Information You Provide:
‍Name, email address, phone number (via contact forms or appointment bookings)
Information shared via intake forms (if linked through third-party platforms like SimplePractice, Calendly, etc.)
Any other information you voluntarily provide
‍Note: Do not include sensitive personal health information in general contact forms or email.

‍Automatically Collected Information
‍IP address, browser type, and pages visited (via analytics tools)
Cookies and similar technologies for site performance and traffic tracking

‍How We Use Your Information
‍We use the information we collect to:
Respond to inquiries
Schedule appointments
Provide therapy services (if formally engaged)
Improve and secure the Site
Comply with legal and ethical obligations
We do not sell or share your personal information for marketing purposes.

‍Telehealth and HIPAA
‍If you become a therapy client, all health-related information will be protected under HIPAA (Health Insurance Portability and Accountability Act). Your use of this Site does not create a therapist-client relationship. That only begins once you complete onboarding documents and we mutually agree to start therapy.

‍Cookies and Analytics
‍We may use cookies or third-party analytics (such as Google Analytics) to understand how visitors use our site. This data is anonymous and does not include personally identifiable information.You can choose to disable cookies through your browser settings.

‍Data Security
‍We use standard security practices to protect your data, but please be aware that no method of transmission over the Internet is 100% secure. Avoid sharing sensitive health information via email or non-secure forms.

‍Third-Party Services
‍We may use third-party services to host forms, schedule sessions, or process payments. These services are governed by their own privacy policies. We only work with providers that commit to maintaining the privacy and security of your data.

Changes to This Policy
‍We may update this Privacy Policy occasionally. The updated version will be posted on this page with a new “Effective Date.” Continued use of the Site after changes means you accept the updated policy.

‍Contact Us
‍If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

‍BraveHeart Therapy
Email: vanessa@braveheartpsych.com